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How Technology is Changing the Way We Communicate


In today’s world, it’s hard to imagine a time when we didn’t have constant access to technology. It seems like only yesterday that we were using rotary phones and sending letters through the mail. But in just a few short decades, technology has completely changed the way we communicate. 

From email and social media to instant messaging and video calls, there are now more ways to stay in touch than ever before. But with all of these new options, how has technology actually changed the way we communicate? Let’s take a look.

Keeping in touch

One of the biggest changes that technology has brought about is the way we stay in touch with others. 

In the past, if you wanted to talk to someone, you had to either meet up with them in person or pick up the phone and give them a call. Now, there are dozens of different ways to stay connected, including text messaging, email, social media, and even video calls. 

This increased accessibility has made it easier than ever to stay in touch with friends and family members who live far away. And for those who are always on the go, it’s now possible to stay connected even while on the move.

Information Pathways

Another big change that technology has brought about is the way we receive information. 

In years gone by, most news was delivered through television and radio broadcasts or in printed newspapers. Today, however, we can get our news from a variety of online sources, including websites, blogs, and social media platforms. 

This increased access to information has made it easier for us to stay informed about what’s going on in the world around us. And because we can now receive updates in real time, we can often be among the first to know about breaking news stories as they happen.

Technology has also changed the way we interact with businesses and organisations. 

In previous years, if you wanted to speak with a customer service representative, you would have to either visit their office in person or call them on the phone. Today, many businesses offer live chat features on their websites so that you can get help without ever having to pick up the phone.┬áThis convenient option makes it easy to get answers to your questions without having to wait on hold or schedule an appointment. Likewise, until recently, for identity verification, you were forced to come to the bank’s counters in person, but with the advent of high-tech systems used by companies like Fully-Verified, video-identification was enabled to customers.

The Role of the NBN

The National Broadband Network (NBN) is changing the way that people from all walks of life communicate with each other. 

With high-speed broadband now available in even the most remote parts of Australia, people are able to stay connected like never before. 

Thanks to the NBN and companies like Swoop, we can now send emails and instant messages quickly, make VoIP calls easily, and even conduct video calls without any fuss. It’s safe to say that communication in Australia will never be the same again.


There’s no denying that technology has changed the way we communicate in a big way. From staying in touch with loved ones to receiving news updates in real time, technology has made it easier than ever to connect with others and stay informed about what’s going on in the world around us. 

As more businesses adopt online communications tools like live chat features, it’s only going to become easier (and more convenient) to get the information and assistance we need without having to leave our homes or offices.